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Thoughts about digital experience, user behaviour analytics

Read the latest articles & enhance your knowledge about user behaviour analytics tools and digital user experience.

Resources

Chatbot-to-human handoff: context, ownership and a worked example

Learn More
October 20, 2026
Chatbot-to-human handoff: the question, attempted steps and evidence travel with the conversation, and one named owner gives an honest next update. A five-part handoff checklist, six triggers and an availability test.
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August 12, 2026
E-commerce
FullSession Product Updates
Solving Common Problems
Uncategorized
UX Design and Analytics

Element-level conversion heatmaps: which element on the page actually converts

Which element on your checkout page converts? How funnel-linked element conversion rates are calculated, plus the five tools that document them (Aug 2026).

August 9, 2026
Behavior Analytics
Blog

How to Record Your Website Visitors in 10 Easy Steps

This article helps you learn more about session recording and session replay tools, and show you how to record website visitors.

August 9, 2026
Behavior Analytics
Blog

Best Product Analytics Tools in 2026: Top Platforms Compared

5 Best product analytics software options in 2024: 1. FullSession 2. Auryc 3. Indicative 4. Pendo 5. GainInsight

August 9, 2026
Blog
User Research

Best 12 Examples of Demographic Questions for Surveys

Businesses include demographic questions in surveys or market research to gather specific information about their users demographics.

August 9, 2026
Behavior Analytics

Conversion Funnel Analysis: How to Find Drop-Offs and Improve Conversions

Learn a practical conversion funnel analysis workflow: validate tracking, segment drop-offs, confirm causes with qualitative proof, and prioritize fixes.

August 9, 2026
Behavior Analytics

Product Analytics Tools With Strong Funnel Analysis (and How to Choose)

Compare product analytics tools for funnel analysis and use a practical checklist to evaluate identity, sampling, retroactivity, and governance.

August 9, 2026
Blog
User Research

The Ultimate Guide to Conducting User Research Interviews

Learn more about user research interviews: Find out how to prepare, ask the right questions, and use what you learn to improve your UX.

August 9, 2026
Behavior Analytics
Blog
User Research

Best Customer Insight Software for 2026

Compare the best customer insight software for 2026. See top tools, use cases, pros, and how to choose the right platform for your team.

August 9, 2026
Behavior Analytics

Hotjar Review 2026: Features, Pricing, and Limits

Hotjar is now part of Contentsquare. What that changes for pricing, session limits, and sampling in 2026, plus when to switch.

August 9, 2026
Behavior Analytics

LogRocket Pricing: Plans, Hidden Costs, and a Better Alternative

A breakdown of every LogRocket plan, what really drives the bill, and where overage charges hit. Includes a side-by-side cost comparison with FullSession.

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