Product · Session Replay
Session Replay that shows you ‘why’ users struggle.
Watch real user sessions to see exactly where people get stuck, then share clear evidence with your team to fix issues faster.
See full journeys, not just error messages or aggregate funnel charts
Jump from metrics to sessions in a few clicks to find root causes.
Give product, UX, and engineering the same view of real user behavior.
Privacy-friendly analytics. GDPR, CCPA & PCI supported. Sensitive input masked.
See what is really happening on your site
Understand behavior
See how users navigate, hesitate, and rage-click across critical journeys.
Fix issues faster
Watch the exact steps before errors, bugs, or failed checkouts.
Boost conversions
Spot friction in forms, onboarding, and checkout flows before it costs revenue.
Teams
Built for product, UX, growth, and engineering teams
Product and UX
Prioritize your roadmap with real user journeys instead of opinions. See exactly where people fall off and validate design changes with real sessions.
Growth and Marketing
Connect experiments and funnel reports to real sessions. Understand why campaigns underperform and where landing pages or flows create friction.
Engineering and QA
Reproduce issues in seconds by watching the session instead of guessing from logs. See console details and steps that led to every bug.
Support and Success
Turn vague tickets into clear stories. Jump into the exact session behind a complaint so you can respond faster and escalate with context.
How it works
Session Replay that connects privacy, analytics, and speed
FullSession captures rich interaction data, not heavy screen video, so you can search, filter, and share insights quickly without compromising user privacy.
Privacy-first capture by design
FullSession records session recordings while protecting privacy with masking on by default. Add rules to block or mask sensitive fields, prevent capturing passwords/payment data, and limit what’s recorded (and where) as needed.
Click from funnel steps into the sessions behind them.
From metrics to sessions in a few clicks
Move from funnels or error trends straight into the sessions behind them. See the exact paths users took before dropping off, encountering errors, or converting.
Fast to implement and easy to search
Add a lightweight snippet or tag and start seeing sessions within minutes. Powerful filters help you hone in on browsers, devices, pages, or specific behaviors.
Filter sessions by device, browser, page, and behavior.
Customer insight
“FullSession gives our team instant clarity on not just where, but why users struggle, so we spend less time guessing and more time fixing what matters.”
What is Session Replay?
Session replay is a privacy-conscious way to watch how real users navigate your website, capturing clicks, scrolls, and interactions as they happen. FullSession turns those journeys into searchable, high-fidelity replays so product, UX, and engineering teams can quickly see where people struggle and what to fix next.
Unlike traditional screen recording, session replay reconstructs the experience from event data. That makes it easier to filter, search, and protect sensitive information while still seeing the full context of each visit.
Session Replay Pricing and Plans
Start with a free trial, then choose a plan that matches your traffic and requirements.
See plan limits, usage tiers, and add-ons on our pricing page.
Session Replay FAQ
Answers to common questions about how FullSession Session Replay works.
What is session replay and how does it work in FullSession?
Session replay captures user interactions like clicks, scrolls, and form inputs as event data, then reconstructs them as a playable video-like experience. In FullSession, you filter or search for sessions, hit play, and watch the journey with timelines, console details, and context around every interaction
Is session replay legal and GDPR-compliant with FullSession?
Yes. FullSession is designed to support GDPR and other privacy regulations by masking sensitive fields, allowing IP anonymization, and letting you control what is collected. You should still review your own legal requirements and configure masking and consent so they match your policies and locations.
Will FullSession slow down my website or affect performance?
FullSession uses a lightweight script that records events rather than streaming full-screen video. Data collection happens asynchronously, so it will not block page loads. Most teams enable session replay across key journeys without noticing performance issues, but you can always limit capture to specific pages if needed.
How quickly can we start watching user sessions?
Implementation is straightforward. After adding the tracking snippet to your site or tag manager, sessions typically begin appearing in your FullSession dashboard within minutes. From there, you can filter by page, device, or behavior, then instantly play back real user journeys to investigate issues.
How is FullSession different from generic screen recorders?
Screen recorders capture full video, which can be heavy, hard to search, and risky for privacy. FullSession reconstructs sessions from structured event data, making it easier to filter, search, and segment. You get a smooth replay plus analytics, without storing raw screen recordings of sensitive information.”
What types of sites and teams is Session Replay best for?
Session replay is especially helpful for product-led SaaS apps, ecommerce stores, and businesses that rely on complex flows like onboarding, checkout, or multi-step forms. Product, UX, growth, engineering, and support teams all use these replays to see where people struggle and prioritize fixes that improve conversions.
Start collecting website feedback in minutes
Add feedback widgets to your most important pages, hear directly from users, and use those insights to fix issues and improve conversions.