Recover the revenue leaking from cart and checkout.

See where shoppers hesitate, rage-click, or abandon—and rank every checkout issue by the revenue you can recover.

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Where checkout revenue actually leaks ?

Aggregate conversion shows the exit—not the step, device, product category, cause, or recoverable value.

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Locate the leaking segment

Pinpoint the step, device, and product category losing the most revenue.

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Open the actual failure

See payment errors, promo rejection, size-selector rage clicks, and shipping surprises.

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Rank work by recovered revenue

Prioritize by high-intent sessions and business value instead of the loudest opinion.

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Where Retail teams use FullSession

Give merchandising, growth, and CX teams one revenue-ranked view of the purchase journey.

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Product discovery

See which categories, devices, and selectors prevent intent from becoming a cart.

Cart

Find promo, quantity, and shipping friction behind high-intent exits.

Checkout & payment

Reproduce payment and validation errors at the exact step they happen.

Shipping & promotions

Quantify late fees, rejected codes, and mobile friction by recoverable revenue.

Lift AI

How FullSession finds and fixes
retail friction

Lift AI combines replay, heatmaps, funnels, errors, and performance across the purchase journey.

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Teams use FullSession to turn behavior into proven outcomes.

"FullSession shows us exactly where users get stuck without digging through hours of recordings. It’s where we start when we know there’s something wrong and needs fixed. It was easy to launch and the FullSession team is super responsive and helpful."

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Matt Fields
Head of Digital Marketing & AI Strategy, ECI Solutions

12x

Increased conversions

5x

Growth rate
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Safe for payment and customer journeys.

Sensitive shopper data is blocked before capture while access, audits, retention, and residency remain under your control.

Mask payment data in the browser

Mask fields, elements, or entire pages at capture, so sensitive data never reaches FullSession. Add playback masking and honor user consent or opt-out preferences.

Govern access and review

Use RBAC, SSO/SAML, and live audit logs to control every sensitive session action.

Control retention and residency

Enterprise-ready security reviews, uptime SLAs, and independently verified safeguards. Data is hosted in the US, with European residency available on request.

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Multiple Integrations built in the platform because we want no resitance in your workflow

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 Frequently Asked Questions.

Does FullSession replace my eCommerce analytics?

No. It complements GA4 and your platform's reporting by explaining the numbers those tools report, then ranking what to fix by recovered revenue.

Can FullSession see card numbers or CVV?

No. Those fields are masked at capture, before any data reaches us.

How fast will we see friction in checkout?

Replay and heatmaps populate on day one. Ranked Lift AI recommendations follow as funnel data accumulates.

Does it handle promotional and seasonal traffic spikes?

Yes. Recommendations are re-scored against current session data, so priorities move as traffic and behavior shift.

Can our own AI tools query this?

Yes, through the MCP server (https://www.fullsession.io/product/mcp-server/), in Claude or Cursor.

See where checkout revenue is going, and prove what recovering it is worth.

Rank checkout friction by recoverable revenue, ship the fix, and validate the lift.

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