Product · Feedback & Surveys
Website Feedback Tool for Real-Time User Insights
Add feedback widgets, forms, and surveys directly on your site so users can tell you what’s not working in the moment then fix issues faster with full context.
Capture website feedback at the exact moment users feel friction or confusion
See every comment in context with Session Replay and other UX analytics.
Prioritize UX and CRO work based on real visitor feedback, not guesswork.
Collect in-context website feedback with widgets, forms, and surveys
OUTCOMES
Understand why users struggle, not just where
Move beyond dashboards that only show you drop-offs and bounce rates. Website feedback reveals what visitors actually experience and what they wish you’d fix.
Hear from users in their own words
Go beyond analytics and see exactly what users say when something feels slow, confusing, or broken. Website feedback reveals the why behind the numbers.
Find UX issues and bugs faster
Turn vague ‘it’s not working’ complaints into clear reports with page, browser, and Session Replay context so product and engineering know what to fix.
Improve key flows and conversions
Use in-the-moment feedback on onboarding, pricing, and checkout pages to guide tests and roadmap decisions that actually move metrics.
TEAMS
Built for teams that care about the user experience
SaaS Product & UX Teams
Collect feedback on new features, onboarding flows, and release changes directly inside your product so you can quickly spot friction and validate improvements.
Growth & CRO Marketers
Ask visitors what stopped them from converting on landing pages, pricing, and signup forms. Use those insights to prioritize copy and layout experiments.
Ecommerce & CX Teams
Let shoppers report issues with product pages, cart, or checkout in a couple of clicks. Catch UX problems before they show up as lost revenue.
Support, Success & Analysts
Route website feedback into the tools and teams that act on it. Combine comments with Session Replay to give support and success better context on every case.
How can a Feedback too help?
Website feedback is what visitors tell you about their experience while they are still on your site—through widgets, forms, and surveys that capture comments in the moment.
Instead of guessing from metrics alone, you hear directly from users about what’s confusing, broken, or missing, then combine that feedback with analytics and Session Replay to decide what to fix first.
Feedback widgets, forms, and surveys
Add a feedback button or widget to key pages without heavy development work. Ask simple questions like “Was this page helpful?” or let users describe what blocked them.
Collect targeted website feedback with on-page widgets.
Understand feedback by watching the session that led to it.
See feedback alongside Session Replay
Every comment in FullSession can link to the actual session behind it, so you can watch what happened before and after users submitted feedback.
CUSTOMER INSIGHT
“Our security team signed off on FullSession faster than most other tool we evaluated. We could show exactly what was masked, who could access it, and we saw no measurable impact on page performance after rollout.”
Website feedback pricing and plans
Start with a free trial to test website feedback widgets on your key pages and flows
Then choose a plan that fits your traffic and product stack.
Website Feedback FAQ
Answers to common questions about website feedback tools and how FullSession works.
How can I collect user feedback on my website?
You can add a feedback widget, button, or form to key pages and flows. With FullSession, you choose where feedback appears, what questions to ask, and when to trigger it so users can share comments right when something isn’t working.
What is the best website feedback tool?
The best website feedback tool is the one that fits your stack and gives you enough context to act on what users say. FullSession combines website feedback with Session Replay and other UX analytics so you see both the comment and the behavior behind it.
Will website feedback widgets slow down my site?
FullSession uses a lightweight script that loads asynchronously, so feedback widgets should not block or significantly slow down page loads. You can also choose which pages and flows to enable feedback on.
Are website feedback tools GDPR-compliant?
FullSession is designed to support GDPR and other privacy regulations by giving you control over what you collect, how long you keep it, and how you mask sensitive fields. You should still review your own legal requirements and configure settings to match your policies.
Can I use website feedback with GA4 and other analytics?
Yes. Website feedback complements tools like GA4 by adding qualitative insights to your quantitative metrics. FullSession is built to sit alongside your existing analytics so you can cross-check what users say with what they do.
Is there a free website feedback option in FullSession?
FullSession offers a free trial so you can try website feedback on your live site before choosing a paid plan. That way you can validate that feedback helps your team before you commit.
Start collecting website feedback in minutes
Add feedback widgets to your most important pages, hear directly from users, and use those insights to fix issues and improve conversions.