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Web analytics tools help you monitor traffic and user behavior on your website. They provide information about where users are coming from, their interests, the keywords they search to find your site, etc. With this data, you can take action and make changes that boost visitor engagement and conversion rates.
Crazy Egg is one such website optimization tool that allows you to track your website performance by recording how many visitors come to your site and how long they stay. It helps you see how well your site is performing, where people are dropping off, and how visitors are interacting with your site.
While it’s easy to deploy, it comes with some disadvantages. For example, customers complain about the pricing and the overall user experience. That’s what triggers them to evaluate Crazy Egg competitors.
FullSession, a digital experience analytics tool, is one of the Crazy Egg competitors that enables you to gather and analyze customer behavioral data, identify user struggles, funnel drop-outs, and top-performing web content.
It provides valuable user behavior tools such as session recordings and replays, dynamic heatmaps, customer feedback forms, and advanced analytics. To top it all, you can sign up for free and gain actionable insights that will help you improve customer experience and the overall website performance.
If you need more options, this article is for you. We have prepared a comprehensive list of the top five Crazy Egg competitors, so you can learn about their features and benefits and then figure out the one that’s best for your business.
Let’s begin by explaining Crazy Egg and how it works.
Improve User Experience With Heatmaps
Find out which items attract attention and which ones are most important to your users, on your website with FullSession Heatmap Tracking.
Image source: G2 Crowd
Crazy Egg is a website optimization software that enables businesses to analyze traffic sources and customer behavior via heat maps, snapshots, A/B testing, and session recording tools.
This analytics solution tool helps organizations better understand the customer journey, spot errors impacting conversions, and get a more precise picture of how various marketing channels perform.
You can start using Crazy Egg to monitor your website performance by adding its code snippet to your website. After that, the software begins to track individual pages of your website, showing how customers interact with various elements on your web pages.
For instance, you can use its heatmap and snapshot tool to see where users click, the CTAs they don’t click and the elements that boost conversions.
Apart from that, Crazy Egg provides session recording tools that can help you visualize how web visitors navigate your site. You can identify where users are coming from and where they get stuck, so you can make changes to improve your site performance.
Crazy Egg also lets you perform split testing with its AB testing tool.
Some of the advantages of Crazy Egg include:
Some of the disadvantages of Crazy Egg include:
Crazy Egg provides five pricing tiers, each offering a 30-day free trial.
Now that we covered the basics and helped you understand Crazy Egg better, let’s evaluate its competitors and learn more about their features and benefits.
After in-depth research, we have selected the following user behavior tools as the top five Crazy Egg competitors.
We’ll explain each tool based on deployment, features, integrations, customer support, pricing, pros, and cons. Let us begin with the first tool on the list.
FullSession is a digital analytics software that helps organizations analyze how website visitors behave on their websites, web apps, and landing pages. It provides features such as dynamic heatmaps, real-time session recording and replay, customer feedback forms, and advanced analytics to identify user issues and improve your website accordingly.
The FullSession analytics platform is the best option for product managers, marketing teams, web designers, UX researchers, and UX designers. Our solution is also popular in the e-commerce industry.
FullSession is a cloud, SaaS, web-based software, and you can deploy it by adding its code snippet to the source code of your website.
FullSession provides behavior analytics and event tracking features that enables you to spot user struggles and fix them quickly:
FullSession provides a central analytics dashboard that allows cross-functional teams to collaborate and analyze website data effectively.
Our analytics solution also provides user experience analysis and advanced filtering options to help you identify questionable user sessions. This way, you can proactively spot and solve customer issues.
Our behavioral analytics platform integrates with popular third-party platforms like WordPress, Shopify, BigCommerce, and Wix.
You can gain support via the help center, guides, and live chat.
FullSession doesn’t offer a free forever plan. We have two premium packages—Basic and Business. Each includes a 14-day free trial.
Here are some of the advantages of FullSession:
Some of the disadvantages include:
Create your free account today to use all benefits that FullSession provides and create a flawless website, web app, or landing page.
Source: G2 Crowd
Google Analytics is a web analytics tool that helps business owners and marketers analyze website data to gain insight into customer behavior and the performance of various marketing channels.
With Google Analytics, you can measure the performance of your web pages, how visitors interact with your website and your advertising ROI.
On Capterra, Google Analytics scores 4.7 out of 5 based on 6956 user reviews.
Google Analytics is a good option for marketers, online businesses, and business intelligence professionals.
You can start using Google Analytics by adding its code snippet to your website.
Google Analytics provides an extensive list of features that can be challenging to learn initially. Some of its significant features include
Google Analytics can create customizable reports that enable you to visualize website data like the number of users, bounce rates, page views, etc.
Furthermore, Google Analytics allows you to monitor your website performance—you can identify the sources driving the most traffic, evaluate marketing activities, and track conversion goals like downloads, products added to carts, and other customer activities.
You can link the Google Analytics platform to third-party tools like WordPress, Marketo, Shopify, ZenDesk, CallRail, etc.
Google Analytics provides support via email, knowledge base, FAQs, and chat.
Google Analytics provides two pricing plans—Free and Premium. The free version offers customer segmentation, conversion reporting, data visualization, etc.
The premium version—GA 360 costs $12,500/month or $150,000/year. This paid version provides advanced features like attribution modeling, augmented analytics, customizable reports, and more.
Some of the advantages of Google Analytics include:
Some of the disadvantages of Google Analytics include:
Source: G2 Crowd
Kissmetrics is a product and marketing analytics software that helps businesses understand user behavior and how visitors interact with websites and mobile apps. Even more, Kissmetrics helps you identify and understand the metrics that boost revenue and conversions.
On Capterra, Kissmetrics scores 4.3 out of 5 based on 19 user reviews.
Kissmetrics is made for marketing agencies, SaaS, and e-commerce companies.
You can start deploying the software by adding a Javascript code to the source code of your website.
Kissmetrics provides a wide range of behavioral and analytics features that give insight into what elements drive customer engagement and conversions on your website. Some of its significant features include
Kissmetrics provides a funnel analytics tool that helps you to see how visitors move through each stage of the buying journey across different devices and identify opportunities for conversions.
Apart from that, Kissmetrics lets you analyze the metrics behind your marketing campaigns.
The software is more than a numbers game—it provides aggregated data showing customers’ characteristics, where they drop off the funnel, and how they interact with various web elements.
You can connect Kissmetrics with most of the marketing platforms you can find in your tool stack: Shopify, Marketo, HubSpot, Optimizely, MailChimp, Slack, etc.
Kissmetrics provides support via 24/7 live rep, knowledge base, email, phone, and chat.
Kissmetrics doesn’t provide a transparent pricing option on its website.
Some of the advantages of Kissmetrics include:
Some of the disadvantages of Kismetrics include:
Source: G2 Crowd
LogRocket is a product analytics solution that helps businesses understand the performance of various product features and the issues affecting user experience and product adoption. It enables you to make necessary changes to improve customer satisfaction and product usage.
On Capterra, LogRocket scores 4.9 out of 5 based on 24 customer reviews.
LogRocket is suited for software teams, product managers, designers, and support teams.
LogRocket is a web-based, cloud, SaaS platform, and you can deploy it by adding its code snippet to your website.
LogRocket also works natively on AWS, Azure, or the Kubernetes environment.
LogRocket provides numerous features that help software teams to fix issues and improve the product experience. Here are some of its major features:
LogRocket enables businesses to dig deep into product analysis by allowing them to create custom metrics to visualize how customers interact with individual pages and product features.
This way, product teams can quickly determine the most used product features, the issues that prevent product usage, and conversion rates.
LogRocket also enables growing businesses to track funnel conversions, user actions, and frustrations.
LogRocket integrates with marketing tools like Slack, Intercom, Segment, Google Analytics, Drift, Trello, Optimizely, ZenDesk, etc.
You can reach out for support via emails, FAQs, and chat.
LogRocket provides a free plan and 14-day free trial for its premium pricing tiers. Its premium pricing plan is made for both web and mobile versions. Here are more details on each plan:
Some of the advantages of LogRocket include:
Some of the disadvantages of LogRocket include:
Source: G2 Crowd
SiteSpect is a web optimization software that helps businesses to improve website performance and customer experience through AB testing, point and clicks editing, and advanced analytics. You can also use SiteSpect to spot web elements impacting conversions and how a particular web or mobile app update performs.
On Capterra, SiteSpect scores 4.3 out of 5 based on three user reviews.
SiteSpect is suited for product managers, IT professionals, web developers, designers, UX, and marketing teams that want to run AB tests and optimize a web or mobile app.
You can start using SiteSpect by adding its code snippet to your website.
SiteSpect provides numerous features that can help you improve your website’s performance. Here are some of the major features:
SiteSpect provides a visual editor that allows you to design, personalize, and optimize your web pages without the need for any coding languages. With SiteSpect, you can A/B test your web graphics, call-to-action buttons, and web copy to learn what works for your customers and make necessary changes to your website.
SiteSpect connects with third-party platforms like Azure, AWS, Segment, Tableau, IBM analytics, etc.
You can get support via email, FAQs, knowledge base, 24/7 live rep, chat, and phone.
SiteSpect has no pricing information on its website, so you’d have to contact sales for a quote.
Some of the advantages of SiteSpect include:
Some of the disadvantages of SiteSpect include:
So far, we have explained the core features and characteristics of the top five Crazy Egg alternatives. In this section, we will provide a summary so you can quickly make your decision. Check our table below to compare Crazy Egg competitors.
Features | FullSession | Google Analytics | Kissmetrics | LogRocket | SiteSpect |
Real-time Session recording | ✔ | ✘ | ✘ | ✔ | ✘ |
Funnel analysis | ✘ | ✘ | ✔ | ✘ | ✔ |
Conversion tracking | ✔ | ✔ | ✔ | ✔ | ✔ |
Behavioral analytics | ✔ | ✔ | ✔ | ✔ | ✔ |
Customer segmentation | ✔ | ✔ | ✔ | ✔ | ✔ |
A/B testing | ✘ | ✘ | ✘ | ✘ | ✔ |
Customer journey mapping | ✘ | ✔ | ✔ | ✘ | ✘ |
Dynamic heatmaps | ✔ | ✘ | ✘ | ✘ | ✘ |
Customer feedback and forms | ✔ | ✘ | ✘ | ✘ | ✘ |
Free trial | ✔ | ✔ | ✔ | ✔ | ✔ |
Free version | ✘ | ✔ | ✔ | ✔ | ✔ |
We hope this article has provided you with the information you need to choose the suitable Crazy Egg alternative for your business needs.
We recommend you start using FullSession, our digital analytics software that provides real-time data to help you see what your users do on your website and web elements impacting conversions.
Apart from that, FullSession offers session recording and replay, customer feedback forms, and interactive heatmaps. This way, you can figure out where users have challenges and what to do to help them overcome these obstacles.
You can try our analytics solution tool by signing up for free. FullSession will help you build a seamless customer experience faster than ever before.
Here are additional answers that will help you learn more about Crazy Egg.
Crazy Egg is a web optimization tool that helps businesses to monitor how users interact with various web elements and uncover hidden customer behaviors via snapshots, session recording, and heatmap tools.
The pricing plan for Crazy Egg is divided into five, namely:
No, Crazy Egg doesn’t work on mobile apps.
A Crazy Egg snapshot provides a means to track individual pages on your website. It lets you to visualize how people interact with your web content, so you can learn what’s working and not working.