Thoughts About Digital Experience, User Behavior Analytics

Read the Latest Articles & Enhance Your Knowledge About User Behavior Analytics Tools, Digital User Experience.

NPS Detractors: Turning Negative Feedback into Positive Outcomes

FullSession Team September 25, 2023

As a website owner, providing the best possible experience for your customers should be your top priority. It means offering excellent products or services and ensuring your customers’ satisfaction with your business. One of the most effective ways to gauge customer satisfaction is via the Net Promoter Score (NPS), a

We Tried Hotjar vs Microsoft Clarity: Here’s Our Feedback

FullSession Team September 16, 2023

Customer experience analysis is not an easy task. Even with the best intentions, you could end up misinterpreting user behavioral data or fail to address the issues you need to solve. User behavior tools help you ease your web analysis journey, analyze your website functionality and improve the user experience

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