Session Replay software that shows you why users struggle.

FullSession connects what your users do - where they get stuck, and what they tell you - across web and mobile.

See what is really happening on your site ?

Session replay is a privacy-conscious way to watch how real users navigate your website, capturing clicks, scrolls, and interactions as they happen. FullSession turns those journeys into searchable, high-fidelity replays so product, UX, and engineering teams can quickly see where people struggle and what to fix next.

Understand Behaviour

See how users navigate, hesitate, and rage-click across critical journeys.

Fix issues faster

Watch the exact steps before errors, bugs, or failed checkouts.

Boost Conversions

Spot friction in forms, onboarding, and checkout flows before it costs revenue.

Session Replay software that connects privacy, analytics, and speed

FullSession captures rich interaction data, not heavy screen video, so you can search, filter, and share insights quickly without compromising user privacy.

One workflow for every team accountable for the outcome.

Bring Product, UX, Growth, Engineering, and Support into one shared workflow—from identifying friction to prioritizing fixes and measuring impact. Every team works from the same evidence and stays aligned on the outcome.

 Frequently Asked Questions.

How do I access my employer-provided or insurance-sponsored Empathy account?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

Where does your information come from?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

Does Empathy provide personalized financial, legal, or tax advice?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

How is my information protected in The Empathy Suite™?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

I am experiencing a technical issue with the app. What should I do?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

What if my question isn't listed here?

The employer or other provider that is sponsoring your Empathy account should have given you a unique access code. After downloading the app, you will be prompted to enter this code as part of the signup process. You will then be given access to your free account.

See what’s costing you, and prove whats fixing it is worth

Rank the friction by impact, predict the lift, and validate the result all in one platform.