Thoughts About Digital Experience, User Behavior Analytics

Mohamed Sehwail

President

Mohamed oversees operations and finance at FullSession and has contributed to the company's UX analytics knowledge base.

Author: Mohamed Sehwail

  • What Is Mobile Analytics? And How Can It Improve UX?

    What Is Mobile Analytics? And How Can It Improve UX?

    According to recent statistics, more than 55% of website traffic comes from mobile devices. That said, optimizing your website for mobile is just as important as perfecting your desktop interface. One way to do that is through mobile analytics. Understanding your mobile audience is a must to gain more insight into your website metrics. If your…

  • Differences Between Exit Rate vs. Bounce Rate Explained

    Differences Between Exit Rate vs. Bounce Rate Explained

    The success of your business hinges on more than just attracting visitors to your website. It’s about making them stay, engage, and convert. Two critical metrics that give insight into how well your website retains visitors are the bounce rate and exit rate. NEXT STEPS Apply this to your product Session Replay (see the why)…

  • Website Retention Rate: Definition, Role, And 5 Quick Tips

    Website Retention Rate: Definition, Role, And 5 Quick Tips

    Are you struggling to keep users engaged on your website? Well, you’re not alone. With so much competition for online attention, retaining visitors can be a challenge. Did you know that improving website retention can increase user satisfaction and conversion rates? NEXT STEPS Apply this to your product Compare: FullSession vs FullStory Session Replay (see…

  • Quantitative Data: Definition, Pros and Cons & Analysis Techniques

    Quantitative Data: Definition, Pros and Cons & Analysis Techniques

    Researchers rely on standardized quantitative data collection to ensure consistency and reliability, and most importantly, to allow for the objective analysis of data collected to inform conclusions and predictions. In this article, we will see which the the most popular data collection methods, see how to analyze the information we have gathered, and we will…

  • Qualitative Data: Definition and Ways to Collect It (+Use Cases)

    Qualitative Data: Definition and Ways to Collect It (+Use Cases)

    Knowing everything about customers sometimes goes beyond numbers. That’s the point of qualitative data—it captures life’s rich narratives beyond mere numbers. Dive into this read to get savvy about how these vibrant details shape research in ways spreadsheets never could. In this article, we’ll also show you some real-world examples where this data collection method…

  • Qualitative vs Quantitative Data: Key Differences, Examples, and When to Use Each

    Qualitative vs Quantitative Data: Key Differences, Examples, and When to Use Each

    Qualitative and quantitative data are two of the most common approaches used in research and data analysis. While both methods help organizations understand user behavior and make informed decisions, they serve different purposes. Qualitative data focuses on understanding experiences, opinions, and motivations, while quantitative data measures behaviors using numerical values and statistics. In this guide,…

  • What Are Close-Ended Questions? Definition, Types, and Benefits

    What Are Close-Ended Questions? Definition, Types, and Benefits

    Close-ended questions are the “essence” of each survey and poll, as they can bring the numbers and help you gain more data-based insights and eliminate all the guesswork. In this article, we’ll see what close-ended questions are, go through the main types and use cases, and finish up with some valuable examples that can help…

  • What is Behavioral Targeting and How to Do It Successfully?

    What is Behavioral Targeting and How to Do It Successfully?

    Successful businesses should always seek innovative strategies to connect with their target audience effectively. One such approach popular in recent years is behavioral targeting. This method involves the analysis of online user behavior to deliver personalized content and advertisements. Your audience clicks, and you learn! Gathering data points like fireflies in a jar, lighting up…

  • Top 9 Website Optimization Strategies: The Complete 2026 Guide

    Top 9 Website Optimization Strategies: The Complete 2026 Guide

    Creating a strong product or service is important, but it is rarely enough on its own. If your website creates friction, loads slowly, or fails to meet user expectations, visitors will leave and choose a competitor instead. That is where effective website optimization strategies matter: they help improve visibility, user experience, and conversion performance. In…

  • How To Ask Open Ended Questions? (5 Examples)

    How To Ask Open Ended Questions? (5 Examples)

    When you get feedback from customers, the goal is to get real insights, not just yes or no answers. Open ended questions are your ticket there. They’re like keys that unlock what’s really on your customer’s mind, giving you the full picture. Think of them as conversation starters; they invite people to share their thoughts…