Thoughts About Digital Experience, User Behavior Analytics

Mohamed Sehwail

President

Mohamed oversees operations and finance at FullSession and has contributed to the company's UX analytics knowledge base.

Author: Mohamed Sehwail

  • How Customer Feedback Loops Help Your Business Thrive

    How Customer Feedback Loops Help Your Business Thrive

    Aside from you and your team, the people who know your brand best are your customers. That said, your customers are the best sources of feedback if you want to improve your offerings and pinpoint areas where you might be lacking. Better yet, most customers are more than willing to share their thoughts with you.…

  • Digital Experience Monitoring: What is it and How to Use It?

    Digital Experience Monitoring: What is it and How to Use It?

    In today’s fast-paced world, providing a seamless digital experience to end users is crucial for digital business initiatives. Customers expect websites to load quickly, provide easy navigation, and be available 24/7. How do you know if you’re delivering the experience your customers expect? It is where digital experience monitoring (DEM) comes in.  DEM helps track,…

  • The Importance of Middle of Funnel Marketing: How to Increase Conversion Rates

    The Importance of Middle of Funnel Marketing: How to Increase Conversion Rates

    In today’s digital age, most businesses understand the importance of capturing leads and bringing in new customers through effective top-of-the-funnel marketing strategies. However, many companies often overlook the middle of the funnel, which is just as crucial to a website-based business.  This middle stage of the funnel includes mid-funnel leads – those who have shown…

  • How to Optimize Top of Funnel Marketing for High Conversion Rates

    How to Optimize Top of Funnel Marketing for High Conversion Rates

    Top-of-funnel marketing is a crucial part of an effective digital marketing strategy. It’s all about creating awareness for your brand and building relationships with potential customers. It’s important because, according to a report by Salsify, 46% of consumers are willing to pay more for trusted brands. Creating an effective top-of-funnel marketing strategy can drive website…

  • How to Calculate Conversion Rate and What It Means for Your Business

    How to Calculate Conversion Rate and What It Means for Your Business

    Conversion rate is one of the most critical metrics you need to track if you want to increase the profitability of your eCommerce business. It measures how many online shop visitors become paying customers. By understanding the numbers behind conversion rates, you can make smarter decisions about your strategies to drive sales and customer engagement…

  • CRO Marketing: the Ultimate Guide for Digital Agencies

    CRO Marketing: the Ultimate Guide for Digital Agencies

    Digital marketing agencies use conversion rate optimization (CRO) to help businesses maximize their return on investment (ROI) from their digital marketing activities. CRO marketing involves analyzing user behavior and website performance to identify potential areas of improvement and then testing different strategies to increase the number of conversions. To conduct this analysis, you can use…

  • How to Prevent Funnel Drop With User Behavior Tools

    How to Prevent Funnel Drop With User Behavior Tools

    Funnel drop or funnel abandonment means users drop out of your conversion funnel at different points and fail to complete your desired action. To understand what prevents them from becoming paying customers, you can use user behavior tools like our FullSession.   We provide you with session recordings and replays to observe how users navigate…

  • 10 Ways to Find and Fix Website Issues That Repel Customers

    10 Ways to Find and Fix Website Issues That Repel Customers

    Many website visitors will evaluate the quality of your business, product, service, and brand within a few seconds. Even if they do not leave your site immediately, the initial impression is usually enough to dissuade them from returning. Businesses can promote their goods and services online, but not all sites are user-friendly or helpful. Most…

  • How to Conduct Form Analysis With Web Analytics Tools

    How to Conduct Form Analysis With Web Analytics Tools

    Form analysis is critical for ensuring your website forms work as intended. You need to understand which form elements cause users problems and prevent them from completing the desired action. Pinpointing reasons behind these issues can help you improve your website, web app, or landing page forms and boost your conversion rates. To assess what…

  • How to Speed Up Product Adoption With User Behavior Tools

    How to Speed Up Product Adoption With User Behavior Tools

    Product adoption is critical for measuring the success of your product and business overall. Improving product adoption has become a challenge for most companies, so there is an increasing focus on user behavior tools that support adoption efforts. User behavior tools can impact product adoption by giving your team insights into how users interact with…