Thoughts About Digital Experience, User Behavior Analytics

Mohamed Sehwail

President

Mohamed oversees operations and finance at FullSession and has contributed to the company's UX analytics knowledge base.

Author: Mohamed Sehwail

  • How to Get More Conversions on Shopify: 9 Expert Tips for Success

    How to Get More Conversions on Shopify: 9 Expert Tips for Success

    Increasing your conversion rate is key to your Shopify store success. A higher conversion rate means more sales, improved ROI and a healthy online business. But how can you turn more of your visitors into paying customers? In this ultimate guide, you’ll learn: We’ll also introduce you to FullSession, an all-in-one user behavior analytics software…

  • Why You Need a Mouse Heatmap for Website Optimization 

    Why You Need a Mouse Heatmap for Website Optimization 

    As a website owner, you’ve probably struggled to understand why visitors aren’t converting or why certain pages have high bounce rates. If traditional analytics leaves you confused, a mouse heatmap can solve these problems best.  Mouse heatmaps give you visual insights into user behavior so you can identify and fix website issues faster, increase user…

  • 9 Best UX Heatmap Tools to Optimize Your Websites and Apps

    9 Best UX Heatmap Tools to Optimize Your Websites and Apps

    UX heatmap tools visually represent user activity on web pages or app interfaces through color-coded overlays. They highlight hot and cold areas where users click, scroll and move their cursor. By showing you user behavior patterns, heatmaps give you practical insights to inform design changes and improve the user experience. This visual approach to data…

  • Customer Journey Analytics: How It Works, Why It Matters, and How to Use It

    Customer Journey Analytics: How It Works, Why It Matters, and How to Use It

    Customer journey analytics helps businesses understand how users move from first touch to conversion and beyond. This guide explains what customer journey analytics is, how it works, which metrics matter, and how to use it to improve customer experience, retention, and conversion rates.

  • 5 Best Pendo Competitors and Alternatives to Analyze User Behaviors

    5 Best Pendo Competitors and Alternatives to Analyze User Behaviors

    Pendo is a product experience and digital adoption software offering in-app guidance, product adoption, and feedback tools, so it’s a no-brainer for companies looking to improve user onboarding and customer engagement. While Pendo has useful features, the pricing structure can be a barrier for smaller companies. Its free tier provides limited features, and some customers…

  • 5 Best Alternatives to Google Analytics for Superior Insights

    5 Best Alternatives to Google Analytics for Superior Insights

    Google Analytics is one of the best website visitor tracking software that helps you track, monitor and analyze the performance of your digital products. While free, its limitations with data collection methods, migration difficulties, sampling issues, and complexity prompt users to look for alternatives. Customers often switch to user behavior tools that go beyond raw…

  • Ecommerce Conversion Optimization: What to Fix First to Increase Sales

    Ecommerce Conversion Optimization: What to Fix First to Increase Sales

    Ecommerce conversion optimization is the process of increasing the percentage of visitors who buy by reducing friction across the shopping journey. In most stores, the biggest gains come from improving product-page clarity, removing checkout friction, surfacing shipping and returns information earlier, and measuring the right KPI so you optimize revenue, not just clicks. If your…

  • 5 Best Website Usability Testing Software Right Now

    5 Best Website Usability Testing Software Right Now

    Website usability testing software allows you to evaluate how easily users can navigate and interact with a website or application. It involves observing real users engaging with a product to find areas of confusion or difficulty that could hinder user experience, impacting conversion rates and customer satisfaction. For example, FullSession enables you to derive actionable…

  • 5 Best Customer Journey Analytics Tools for Comparing Features, Pricing, and Fit

    5 Best Customer Journey Analytics Tools for Comparing Features, Pricing, and Fit

    Customer journey analytics tools help businesses track user behavior across touchpoints, uncover friction, and improve customer experience. Compare the best customer journey analytics software by features, pricing, integrations, and use case.

  • 5 Best Click Tracking Software for Deep Customer Insights

    5 Best Click Tracking Software for Deep Customer Insights

    The best click tracking software monitors and logs how users interact with digital content. These apps record instances when visitors engage with interactive elements such as hyperlinks, call-to-action buttons, or other clickable web page components. Click tracking tools capture diverse information, including: For example, FullSession, an all-in-one user behavior analytics software, allows you to capture,…