Thoughts About Digital Experience, User Behavior Analytics

Mohamed Sehwail

President

Mohamed oversees operations and finance at FullSession and has contributed to the company's UX analytics knowledge base.

Author: Mohamed Sehwail

  • Heat Map Examples and Tips to Make Data-driven Decisions

    Heat Map Examples and Tips to Make Data-driven Decisions

    Website heatmaps visually represent user behavior and actions. They help you discover actionable insights, improve site performance and optimize the user experience. Understanding how users interact also helps you improve the design and functionality of your website. In this blog post, we will cover everything you need to know about heat maps, including what they…

  • How Customer Feedback Loops Help Your Business Thrive

    How Customer Feedback Loops Help Your Business Thrive

    Aside from you and your team, the people who know your brand best are your customers. That said, your customers are the best sources of feedback if you want to improve your offerings and pinpoint areas where you might be lacking. Better yet, most customers are more than willing to share their thoughts with you.…

  • Digital Experience Monitoring: What is it and How to Use It?

    Digital Experience Monitoring: What is it and How to Use It?

    In today’s fast-paced world, providing a seamless digital experience to end users is crucial for digital business initiatives. Customers expect websites to load quickly, provide easy navigation, and be available 24/7. How do you know if you’re delivering the experience your customers expect? It is where digital experience monitoring (DEM) comes in.  DEM helps track,…

  • The Importance of Middle of Funnel Marketing: How to Increase Conversion Rates

    The Importance of Middle of Funnel Marketing: How to Increase Conversion Rates

    In today’s digital age, most businesses understand the importance of capturing leads and bringing in new customers through effective top-of-the-funnel marketing strategies. However, many companies often overlook the middle of the funnel, which is just as crucial to a website-based business.  This middle stage of the funnel includes mid-funnel leads – those who have shown…

  • How to Optimize Top of Funnel Marketing for High Conversion Rates

    How to Optimize Top of Funnel Marketing for High Conversion Rates

    Top-of-funnel marketing is a crucial part of an effective digital marketing strategy. It’s all about creating awareness for your brand and building relationships with potential customers. It’s important because, according to a report by Salsify, 46% of consumers are willing to pay more for trusted brands. Creating an effective top-of-funnel marketing strategy can drive website…

  • How to Calculate Conversion Rate and What It Means for Your Business

    How to Calculate Conversion Rate and What It Means for Your Business

    Conversion rate is one of the most critical metrics you need to track if you want to increase the profitability of your eCommerce business. It measures how many online shop visitors become paying customers. By understanding the numbers behind conversion rates, you can make smarter decisions about your strategies to drive sales and customer engagement…

  • CRO Marketing: the Ultimate Guide for Digital Agencies

    CRO Marketing: the Ultimate Guide for Digital Agencies

    Digital marketing agencies use conversion rate optimization (CRO) to help businesses maximize their return on investment (ROI) from their digital marketing activities. CRO marketing involves analyzing user behavior and website performance to identify potential areas of improvement and then testing different strategies to increase the number of conversions. To conduct this analysis, you can use…

  • How to Prevent Funnel Drop With User Behavior Tools

    How to Prevent Funnel Drop With User Behavior Tools

    Funnel drop or funnel abandonment means users drop out of your conversion funnel at different points and fail to complete your desired action. To understand what prevents them from becoming paying customers, you can use user behavior tools like our FullSession.   We provide you with session recordings and replays to observe how users navigate…

  • Top 5 Product Analytics Software in 2025

    Top 5 Product Analytics Software in 2025

    Diving headfirst into a data-driven culture isn’t just a trend—it’s a transformational shift that’s defining the digital age. Today, businesses are swapping gut instincts for data-driven strategies, demanding a new arsenal of cutting-edge product analytics tools.  These tools don’t just crunch numbers. They unlock secrets to product improvement and smarter decision-making. Enter the world of…

  • 10 Ways to Find and Fix Website Issues That Repel Customers

    10 Ways to Find and Fix Website Issues That Repel Customers

    Many website visitors will evaluate the quality of your business, product, service, and brand within a few seconds. Even if they do not leave your site immediately, the initial impression is usually enough to dissuade them from returning. Businesses can promote their goods and services online, but not all sites are user-friendly or helpful. Most…