Trusted by SaaS, eCommerce, and enterprise teams
From PLG products to high-volume storefronts and regulated enterprises, teams choose FullSession to find friction and prove impact.
Why teams look beyond LogRocket
FullSession focuses on prioritization + validation for business outcomes; LogRocket focuses on technical debugging. Use FullSession to find the biggest conversion blockers, fix in priority order, and verify impact with funnels—without guessing.
Feature Snapshot
| Area | FullSession (Behavior Analytics) | LogRocket (Debugging) |
|---|---|---|
| Core focus | Replays, unlimited heatmaps, feedback; Funnels & Conversions (Growth+); AI summaries | Replays with console/network logs; error tracing |
| Prioritization | Funnel Impact Scoring; AI summaries; plain-text filters | Technical severity; error traces |
| Built for | Product, UX, Growth, Support/Success | Engineering, QA |
| Entry retention | Multi-month options (e.g., 6 months on Starter) | Entry tiers often around 1 month |
| Setup | Lightweight script; SPA-ready replay | Lightweight script; developer-oriented telemetry |
Always check each vendor's site for current plan details.
Fast ROI
What you'll accomplish in your first 14 days
- Find where users stall (SaaS: Signup → Aha → Activation; eCom: Cart → Shipping → Payment).
- Fix in priority order using Funnel Impact Scoring (no %-lift promises).
- Validate changes with Funnels & Conversions (Growth+), plus Form & UTM Analytics.
- Speed triage with AI session summaries and error clicks → share to Jira/Slack.
Use Cases by Role
All on one page—no maze of dashboards.
- SaaS PLG (Product & Growth): Activation funnels (Growth+), Frustration Signals, feedback tied to sessions, Events/Attributes & UTM Analytics, Identify API, Segment/WordPress integrations.
- eCommerce/DTC: Checkout funnels with step-level Impact Scoring, Form Analytics (Growth+), UTM Analytics by drop-off step, Frustration Signals on cart/checkout, exit-intent feedback.
- Regulated teams: PII masking; GDPR/CCPA/PCI alignment; SSO/RBAC on upper tiers; audit-friendly logs; access governance for replays; redaction by selector.
Product overview
Four views your team will use daily—see where users struggle, what they click, what they say, and what converts.
See the exact moment of friction
- SPA-ready replay with skip inactivity & comments.
- Error clicks open console/network automatically.
- AI session summaries for fast triage.
Understand attention—at scale
- Unlimited heatmaps on Starter.
- Click, move, and scroll depth per page/state.
- Spot rage/dead clicks and hesitation zones.
Hear users—in context
- On-page widgets (CSAT/NPS/free text) by segment/URL.
- Every response links to the originating session.
- Tag themes; close the loop with your backlog.
Prove what moved the needle
- Build funnels in seconds—segment by UTM, device, role.
- Step-level drop-off with Impact Scoring.
- Validate fixes; share results with stakeholders.
Feature Checklist
Session Replay (SPA-ready), comments, skip inactivity
Unlimited Heatmaps & Click Maps (Starter+)
Customer Feedback (Starter+)
Funnels & Conversions (Growth+)
Funnel Impact Scoring & Friction Alerts (Growth+)
Form & UTM Analytics (Growth+)
Console & Network Error Tracking (Growth+)
AI session summaries; AI Filter Assistant (Growth+)
Identify API; Events & Attributes (Growth+)
Pricing Snapshot
| Plan (starting at) | What you get |
|---|---|
| Free (free forever) | Core session replay, heatmaps, segmentation, trends, frustration signals, and feedback for up to 2 seats and 500 monthly sessions. Data retention: 30 days. |
| Growth (from $23/mo, billed annually) | Everything in Free, plus funnels & conversions, UTM & form analytics, events & user attributes, Element Watcher, alerts, and AI Filter Assistant. Unlimited seats and 4 months of data retention. |
| Pro (from $279/mo, billed annually) | Everything in Growth, Data retention: 8 months. |
| Enterprise (from $1,275/mo, billed annually) | Everything in Pro, plus SSO, audit logs and SLA. Data retention: 15 months. |
FullSession by Role
PG
Product / Growth
- Prioritize UX fixes by negative funnel impact.
- Validate after release with Funnels & Trends.
UX
UX / Design
- Visualize hesitation & rage/dead clicks in context.
- Connect feedback directly to the exact session.
QA
Support / QA
- Reproduce issues via error clicks + replay.
- Share concise AI summaries to tickets.
ENG
Engineering
- Replay + telemetry provide exact context.
- Less back-and-forth to diagnose.
SEC
Security / Compliance
- Masking and role-based access controls reduce risk.
- Audit-friendly logs on upper tiers.
Compliance & Security Enterprise-ready
- PII masking by default — Sensitive field masking standard; expand with custom selector rules.
- SSO / RBAC — SAML/OIDC SSO and role-based access; enforce least-privilege by team. Upper tiers
- GDPR / CCPA / PCI — Consent-friendly capture and data controls aligned with major frameworks.
- Audit-friendly logs — Immutable access/action logs with timestamps to support internal reviews.
- Selector-based redaction — Hide specific elements via CSS selectors; preview redactions before rollout.
- Access governance for replays — Granular permissions for viewing/downloading sessions by role.
FAQs
Getting started How fast can I see value with FullSession?
Install the snippet, invite teammates, and get first replays and heatmaps within minutes. With Business+, ship your first funnel insight within a week.
Data capture Does FullSession sample daily sessions?
No. FullSession records all eligible sessions up to your plan cap—no daily sampling—so launch-day spikes don't distort your data.
Plans Which FullSession plan includes Funnels & Conversions?
Business+ includes Funnels & Conversions, Form & UTM Analytics, Friction Alerts, and frustration/error signals linked to replays.
Security How does FullSession handle masking, SSO/RBAC, and audits?
PII masking by default, GDPR/CCPA/PCI alignment, and SSO/RBAC on upper tiers. Audit-friendly logs and permissions support regulated teams.
Comparison Is LogRocket primarily a debugging tool?
Yes—LogRocket excels at developer workflows with console/network logs and error tracing. Product-led teams often layer behavior analytics to prioritize CRO work and validate impact.
SPA Can both tools capture SPA applications?
Yes. Both support SPA-ready replay. FullSession emphasizes low overhead and CRO workflows; LogRocket emphasizes developer telemetry.
Switching What's the switching effort from LogRocket to FullSession?
About 30–60 minutes for most teams: map events, rebuild key funnels/dashboards, validate masking and SSO/RBAC.