Author: Mohamed Sehwail
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9 Amazing Ways Session Recording Enhance Digital Customer Experience
Use session recording to optimize CTA placement, fix bugs and errors, and eliminate confirmation bias Session recording, also known as session replay, is emerging as a key tool for digital customer experience specialists who want to identify website user pain points and improve overall customer experience. Not that long ago, when designers, marketers, and developers…
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What is Website Heatmap Tracking tool? | Best Benefits of using Heatmaps
A website heatmap is a graphical representation of the data on your website pages. Different values of the data are represented by different colors which reveal the user activity. Website heatmap tracking tools are an amazing way to figure out the sections of your web pages where your users spend the most time, the sections…