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FullSession vs FullStory for modern product teams
FullSession is a modern FullStory alternative that gives you nearly all the experience analytics you rely on — session replay, heatmaps, funnels, feedback, error tracking, AI, and native mobile — at a fraction of the cost and complexity.
Keep the capabilities you need across web and native mobile without the enterprise overhead.
Help product, growth, UX, and engineering ship improvements faster with a simpler stack.
Start on a full-featured trial, then keep a free plan or grow into transparent paid tiers.
Privacy-friendly analytics. GDPR, CCPA & PCI supported. Sensitive input masked.
See in seconds which platform fits you better
Lean Teams
FullSession: Faster to implement and easier for cross-functional teams.
Cost & scale
FullSession: simple, session-based pricing with no seat or domain limits.
DXI Programs
FullStory: stronger choice if you run a very large, mature DXI ecosystem.
AI Guidance
Both use AI; FullSession focuses on practical “what to fix next” insights.
Why switch?
Product highlights
Choose FullSession for lean, fast-moving teams
You want nearly all the capabilities of a big DXI suite—session replay, heatmaps, funnels, feedback, alerts, AI, web and native mobile—but in a lighter product with simple pricing and a shorter learning curve.
Choose FullStory for large DXI programs
You run a complex, enterprise-wide experience analytics program, rely on a mature integration ecosystem, and have teams dedicated to managing taxonomies and advanced analytics.
Switch when cost & complexity feel heavy
You’re already collecting behavior data but feel stuck with high bills, heavy implementation, or low adoption outside analytics specialists. FullSession helps you keep what works and lose friction.
Both tools help you understand how users experience your product
FullSession and FullStory are experience analytics platforms. They help you see how people use your web and mobile apps through session replay, heatmaps, funnels, and behavior analytics, so you can find friction, fix issues, and grow conversions.
The difference is how heavy the stack feels, how easy it is to roll out across teams, and how much you pay as usage grows.
FullSession vs FullStory: Feature snapshot
Area
FullSession
FullStory
Replay
Web and native mobile session replay with a modern, fast player.
Web and mobile experience analytics with a long track record.
Heatmaps
Click, move, scroll heatmaps plus frustration signals.
Rich behavior analytics and visualizations across journeys.
Funnels
Funnels, trends, and Lift AI insights focused on why users convert or drop.
Advanced event-based funnels and deep behavioral analysis.
Feedback
Built-in feedback that connects qualitative input to real sessions.
Feedback workflows and integrations in broader DXI programs.
Errors & Alerts
Lightweight script; SPA‑ready replayError tracking, alerts, and replay-based investigations for key journeys.
Incident and error context within a larger analytics stack.
Always check each vendor’s site for current plan details.
EXPERIENC ANALYTICS
Replay, heatmaps, and frustration signals across web and native mobile
Both platforms help you see user behavior; FullSession focuses on making that view fast, modern, and easy to use across teams.
See how users move through web and native mobile journeys
FullSession provides session replay across web and native mobile apps (Android, iOS, React Native, with Flutter coming), using a modern player that’s easy for product, UX, and engineering to use together.
Understand where attention and friction cluster
Use click, move, and scroll heatmaps plus frustration signals to understand how users interact with key pages and screens, without forcing teams to dig through complex dashboards.
Give every team a view they can actually use
Both FullSession and FullStory show user behavior; FullSession focuses on making that view accessible and lightweight so non-technical teammates adopt it quickly.
PRIVACY
Privacy, performance, and governance built in
Both platforms take privacy seriously. FullSession focuses on providing masking and controls that keep sensitive data out of replays and events while giving teams enough context to debug.
For governance, Enterprise plans add role-based access controls, SSO/SAML, audit logs, and SLA-backed support—so you can standardize on a leaner platform without sacrificing oversight.
PRICING
Transparent pricing without seat or domain limits
FullSession uses simple, transparent plans based mainly on sessions per month. You get nearly the full feature set on paid plans, with no limits on domains or seats, and a reverse trial that lets you start on Pro and fall back to Free if you don’t upgrade.
FullStory pricing is more enterprise-oriented and can feel complex as usage and teams grow. Many teams explore FullSession when they want a predictable, modern alternative without sacrificing core capabilities.
CUSTOMER INSIGHT
“We wanted the insight of a big DXI platform without feeling like we were running a data program just to understand our own product. FullSession gave us the coverage we needed with a setup our whole team can actually use.”
FAQs
Is FullSession a good alternative to FullStory?
FullSession is a strong option if you want experience analytics that cover session replay, heatmaps, funnels, feedback, error tracking, AI, and native mobile in a lighter product with more predictable pricing. If you run a very large, complex DXI program with many teams and custom taxonomies, FullStory may still be a better fit.
Can FullSession replace FullStory for our core use cases?
For many teams, yes. FullSession focuses on the workflows most teams rely on day to day: seeing how users move through journeys, understanding where they drop off, and turning sessions, funnels, and feedback into concrete fixes and experiments.
How does FullSession pricing compare to FullStory?
FullSession uses transparent, session-based plans with no seat or domain limits and a reverse trial that lets you try Pro before settling into Free or paid. FullStory’s pricing is more enterprise-oriented and can scale differently; for specifics, you should review each vendor’s pricing directly.
Does FullSession support web and native mobile apps?
Yes. FullSession supports session replay for web and native mobile (Android, iOS, React Native), with additional frameworks being expanded over time. This helps teams see journeys that span both web and app experiences.
How does FullSession handle privacy and governance compared to FullStory?
FullSession provides masking, consent-aware tracking, and controls to keep sensitive data out of replays and events. Enterprise plans add RBAC, SSO/SAML, audit logs, and SLA-backed support so you can govern access and compliance as your use grows.
What will we miss if we switch from FullStory to FullSession?
You may lose some of the depth and breadth that come from a longer-established ecosystem, such as certain integrations or advanced, highly customized analytics workflows. In return, many teams gain a simpler, more approachable stack with pricing and workflows that better match their size and pace.
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